1. Acknowledgment and Consent

By using the Mysmle platform and subscribing to any of its plans, you agree to comply with these terms and conditions. If you do not agree with any part of them, please do not use the platform. We reserve the right to modify these terms at any time, and modifications will apply to new or renewed subscriptions.

2. Nature of Service and Subscriptions

Mysmle is an educational platform offering a clinical question bank for training for the Saudi Medical Licensing Exam (SMLE). Subscription availability, duration, renewal behavior, and payment method may vary depending on the platform used to subscribe. Web subscriptions may be time-limited and manually renewed. Subscriptions purchased through the iOS app are handled through Apple In-App Purchase and may auto-renew according to the subscription terms shown by Apple at the time of purchase. The free trial, when available, provides limited access to selected content.

3. Payment Policy

Payments may be processed through Apple In-App Purchase, Moyasar, or other secure third-party payment providers depending on where the subscription is purchased. We do not store full credit card details on our servers. Subscription access starts after successful payment confirmation.

4. Refund Policy

Due to the nature of digital content offering immediate consumption, we apply a limited refund policy to ensure seriousness: • Time Frame: You may request a refund within 48 hours only from the time of subscription. • Usage Limit: You must not have solved more than 500 questions (or 3% of the content), whichever is less we offer free trial access you can test Mysmle and subscribe any time you like . • Procedure: A refund request must be sent via email to support@mysmle.com. No refund requests will be accepted after 48 hours or if the usage limit is exceeded, as the product is considered consumed. Refunds for purchases made through the iOS app are handled according to Apple's policies.

5. Subscription Management and Cancellation

Subscriptions purchased through the iOS app are managed through the user's Apple ID subscription settings. Users may cancel or manage iOS subscriptions through Apple's subscription management interface. Web subscriptions, when available, are managed through the Mysmle account or support channels.

6. Fair Use and Account Sharing

Your account is personal and may not be shared with other parties. We strictly prohibit: • Selling or renting your account. • Publishing or sharing question and explanation content outside the platform. • Using automated programs (bots) or scraping tools to extract content. • Attempting unauthorized access to platform servers or databases. Any violation of this policy may result in account suspension without refund.

7. Disclaimer and Modifications

Mysmle is an educational assistance platform. Your success and high scores depend on your personal effort and consistent study commitment. We do our best to ensure content accuracy, but errors are possible. If you notice an error, we welcome your report via support@mysmle.com. We reserve the right to: • Modify or remove questions. • Update explanations and scientific references. • Change platform features or add new features. • Update prices for new subscriptions (without affecting your current subscription). Your continued subscription after any modification means your implicit agreement to the changes.

8. Privacy and Data Protection

We respect your privacy and protect your personal data. We will not share your data with third parties except for technical necessity (such as payment processor). For more details, see the Privacy Policy.

9. Contact

For any inquiries or issues related to terms and conditions, contact us via: Email: support@mysmle.com Or through the contact form on the website.

Terms & Conditions and Usage Policy – Mysmle Platform