Frequently Asked Questions

Answers to the most common questions

Account & Login

Click "Create Account" on the homepage, enter your email and a strong password, then confirm your email via the message sent.

Click "Forgot Password" on the login page, enter your email, and you'll receive a message to reset your password.

Yes, you can change your email from the settings page. You'll need to confirm the new email.

Subscription & Payment

Yes, we offer a limited free trial that gives you access to a number of questions for 7 days. You can then choose the appropriate plan.

When your subscription ends, you can access your history and statistics, but you won't be able to solve new questions until you renew.

Our subscriptions don't auto-renew, so there's no need to cancel. If you want a refund, check our refund policy.

Content & Usage

We provide over 20000 high-quality clinical questions, with new questions added continuously.

Yes, all our explanations are based on Evidence-Based Medicine with reliable scientific references.

Yes, you can use advanced filters to select the subjects, topics, and difficulty you want.

Practice mode gives you instant feedback with explanations. Simulation mode is like the actual exam with timing and no explanations until you finish the session.

Technical Support

Yes, the platform is fully responsive and works on all devices: computers, tablets, and phones.

Currently, the platform is available through the browser on all devices. We're working on a dedicated app in the future.

You can contact us through the contact form on the website, or via email at support@mysmle.com.

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