Features

Privacy Policy for mysmle

Last Updated: [1-2026]

Welcome to mysmle ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information while you use our educational platform and question bank to prepare for the Saudi Medical Licensing Exam (SMLE).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information to provide our services, track your academic progress, and improve the user experience:

A. Personal Information You Provide:

  • Account Data: When you register, we collect identifiers such as your name, email address, phone number, and password.
  • Academic Profile: We may ask for (optional) details regarding your medical school, graduation year, or specialty to tailor the question bank content to your needs.
  • Payment Information: When you subscribe to a paid plan, payment is processed via secure third-party payment gateways. We do not store your full credit card details on our servers.

B. Performance & Usage Data (Study Analytics):

  • Quiz Activity: We track your interaction with questions, including correct/incorrect answers, flagged questions, and notes taken.
  • Progress Metrics: We record time spent on quizzes, test dates, and performance trends.

Purpose: This data is essential to generate your personal analytics dashboard, highlighting your strengths and weaknesses in different medical subjects (e.g., Internal Medicine vs. Surgery).

C. Technical Data:

We automatically collect information such as your IP address, browser type, device type, and operating system to ensure platform security and optimize compatibility.

2. How We Use Your Information

We use the collected data for the following purposes:

  • Service Provision: To provide access to the QBank, generate tests, and manage your account.
  • Performance Analysis: To create personalized performance reports and study recommendations based on your quiz results.
  • Content Improvement: To analyze aggregate user data (anonymized) to identify high-yield topics or fix ambiguous questions.
  • Communication: To send you administrative information (e.g., subscription confirmation, password resets) or educational tips.
  • Security: To prevent account sharing (as accounts are for individual use only) and monitor for fraudulent activity.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:

  • Service Providers: With trusted third-party vendors who assist us in operating our platform (e.g., hosting services, email delivery, payment processing). They are obligated to keep your information confidential.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

mysmle uses cookies to:

  • Keep you logged in during your study sessions.
  • Remember your preferences (e.g., Dark Mode, font size).
  • Analyze website traffic and user behavior (e.g., via Google Analytics) to improve our services.

5. Data Security

We implement appropriate technical and organizational security measures (such as SSL encryption) designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet is 100% secure.

6. Your Data Rights

Depending on your location, you have the right to:

  • Access & Update: View and edit your personal profile information through your account settings.
  • Data Deletion: Request the deletion of your account and personal data. Note: Deleting your account will permanently erase your study history and performance analytics.
  • Opt-Out: Unsubscribe from marketing communications at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible.

8. Contact Us

If you have questions or comments about this policy, please contact us at:

Email: support@mysmle.com